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Free help offered to tackle TV interference in Pudsey

Upgrades to mobile networks in Pudsey could cause interference to TV received through an aerial such as Freeview, BT, TalkTalk and YouView, a national organisation has warned.  

Problems could include intermittent sound, blocky images (pixelation) or loss of TV signal.

Free support is available from Restore TV, an organisation set up to ensure people can continue to enjoy free to view TV when mobile is upgraded in their area. It provides help to anyone experiencing interference to TV services caused by mobile signals.

Restore TV offers additional support for people who are aged 75 or older, are registered blind or partially sighted or receive benefits inlcuding personal independence payments (PIPs); attendance allowance; constant attendance allowance or War Pensioner’s Mobility Support.

Ben Roome, CEO of Restore TV, said:

“We know just how important TV is to inform, entertain and provide welcome company. Restore TV exists to ensure we all can continue to access free to view TV as mobile services are improved across the country.”

“We can send a Restore TV filter, free of charge, for you to fit between your aerial lead and TV or set-top box to remove mobile signals and allow you to watch free to view TV as normal. Full instructions are included, and we can provide further advice online and by phone if needed.

“In most instances, fitting the filter will resolve any issues, but if this isn’t the case, we may also be able to arrange a follow-up visit from a Restore TV engineer at no cost, depending on eligibility.”

Cable and satellite TV, such as Sky or Virgin, are not affected.

Any viewers who experience new interference to free to view TV should contact Restore TV on 0808 13 13 800 (free from landlines and mobiles).

Restore TV is an independent programme run by Digital Mobile Spectrum Limited (DMSL). DMSL is owned by and represents the UK’s four mobile operators, EE, O2, Three and Vodafone.

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