Bramley’s Yorkshire Bank branch WILL be one of six branches across the North of England to close, it’s been announced today.
Yorkshire Bank says its branches will begin to close in August. It has pledged to find jobs within its business for as many staff as possible, but admitted a small number of colleagues will be at risk of redundancy.
Fergus Murphy, Group Retail Director at CYBG banking group, said:
“We are committed to maintaining a national network of branches. Announcing plans to close branches is never easy and it’s not a decision we take lightly. A number of factors are taken into consideration when reviewing our network, including branch usage, footfall and customer behaviour. Each branch is also assessed on an individual basis, carefully considering the impact on the local area, as well as alternative options.”
Yorkshire Bank said it will work with customers and communities to ensure that the transition to a new branch, and alternative ways of banking, are ‘as smooth and as sensitive as possible, particularly where vulnerable customers are concerned.’ Mr Murphy added:
“As customers change the way they want to bank with us, we need to find the right balance for our network. However, we are clear that branches will continue to play a vital role in our business. Our recent ‘Bank to the Future’ report highlighted the importance of the human touch, with 81 per cent of consumers still wanting to speak to someone, or visit a branch, no matter how advanced technology gets, so our branches are critical.
“Rebalancing the network for the way customers bank today means we are continuing to invest significantly in the network. We have also been at the forefront of new technology to help improve the banking experience for customers, including the introduction of cheque imaging, continuous improvement of our mobile banking apps and the installation of smart ATMs.”
Other branches closing include Redcar, Skipton, Tamworth, Widnes and Sutton-in-Ashfield.
What do you think? Have your say in the comments below.
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