Three young people from West Leeds have gained skills for future career success by taking part in a supported internship programme at the Amazon sortation centre in Leeds.
Supported internships equip young people with the skills, experience and confidence they need to secure paid, meaningful employment.
They are structured work-based study programmes for young people aged 16 to 24 with Special Education Needs and Disabilities (SEND).
The internships are for young people with a learning disability and/or who are autistic. Barriers to employment are particularly acute, with less than 5% of adults known to local authorities currently in paid employment across England, despite 86% wanting to work.
Supported internships at Amazon combine classroom education and practical work experience in a number of roles; all within an Amazon fulfilment centre, where items are stored, packed and shipped. Many young people who have completed a supported internship at Amazon have gone on to secure permanent roles at the company.
Callum Light from Bramley, Henry Lacy from Horsforth and Stanningley’s Jack Robinson are among more than 80 people with SEND who will graduate from a supported internship across 17 Amazon sites this year.
“Working in customer returns and meeting such nice people who could support us if we struggled – that was the best part of the experience,” said Callum. “It really helped me to learn how to work as part of a team.”
Callum, who has learning difficulties and delayed speech development, found that this support from his colleagues was crucial to his learning experience.
He added: “If someone didn’t understand what I was saying, being able to go to people who could understand was important to me.
“If anyone working with people with hidden disabilities wants to know more about us, all they have to do is ask!”
Henry also spoke about the learning curve that accompanied his internship.
“Over the course of this internship I’ve been building up my initiative. If something goes wrong while I’m working, I’ve gradually been getting to know what to do to resolve the issue,” said Henry.
“Something I’m most proud of is the fact that we’re starting to catch up with co-workers that have been working here for years, in terms of our responsibilities, and that’s great.”
Jack feels similarly proud of his progress over the past year.
“I really enjoyed my internship because of the opportunity to learn new things, like scanning, loading packages and operating the pallet truck,” he said.
Henry spoke about how he is looking forward to being a helping hand for other interns starting out on their Amazon journey.
“When they first start, a lot of people feel they can’t approach or disturb someone else. What I’ve noticed from my time here, is that if you need help you just need to ask for it. If I stay on at Amazon, I’d officially be their senior, and I can help them out!”
All three interns have been offered jobs at Amazon – Jack will continue working full-time, while Henry and Callum will work part-time as they attend Leeds City College in September.
The interns completed their supported internship at Amazon earlier this month. Their success was celebrated at a graduation ceremony at the Leeds sortation centre, which was attended by their families and Amazon colleagues.
The supported internship programme at Amazon was launched in 2021 in a bid to see more young people with SEND enter the workforce. It was expanded in 2023 through an ongoing partnership with national charity DFN Project Search. Since the launch of the programme, more than 160 young people have started a supported internship with Amazon, making the company one of the UK’s largest providers of supported internships.
Kirsty Matthews, CEO of DFN Project Search, said: “We are incredibly proud of Callum, Henry and Jack, and all those completing their supported internships this year. Each and every one of our interns graduating has shown that with the right support and opportunities, young people with a learning disability, who are autistic, or both, can thrive in the workplace.
“Our partnership with Amazon continues to open doors that might otherwise have been closed, proving that inclusive employment isn’t just the right thing to do – it’s good for business. Every success story like Callum, Henry and Jack’s shows what is possible when we invest in the potential of our young people.”
The programme is for young people who have an Education, Health and Care Plan (EHCP), or equivalent.
To apply for a supported internship programme with Amazon via DFN Project Search contact info@dfnprojectsearch.org ahead of the company’s September intake.
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